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2019 Dell XPS 13 9365 2-in-1 | i7 7Y75 16GB RAM 256GB SSD Touch FHD | B | WIN10 - Refurbished

$699.99 USD

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SKU: 954884Categories: Laptops, Other Items, PC Laptops
Description

Unit is in used condition with normal signs of cosmetic wear due to use.

Warranty: Units in this listing contain an active transferable
manufacturer warranty that extends to April 24, 2022.

Product Details
  ~ Operating System:   Windows 10 Pro
  ~ Processor Specifications:   Intel Core i7 7Y75 7th Gen 1.3GHz (2 Cores)
  ~ Primary Battery Details:   Included Above 70%
  ~ Screen Specifications:   13.3 Touch LCD (1920 x 1080 )
  ~ Memory Specifications:   16 GB DDR4
  ~ Storage Specifications:   256GB M.2. SSD
  ~ Dedicated GPU:   Intel(R) HD Graphics 615
  ~ AC Adapter:   Yes
  ~ Cosmetic Details:   B grade units may have various scratches consistent with normal use. Please contact us with additional
     questions.
  ~ Additional Details:   If the Dedicated GPU field is blank, then it means that the unit runs on the onboard video.

Technician's Notes
(a) Tested for Full Functions, R2 / Ready for Reuse.
(b) Unit has been tested and verified used condition B.
(c) This unit might have scratches that are consistent with normal use.

About Us

Transpere provides innovative ITAD (IT Asset Disposition) and R2 Responsible Recycling certified electronic recycling services nationwide. The equipment that we remarket is off lease and has been thoroughly tested and reconfigured based on rigorous guidelines set forth in R2 Standards.

At Transpere our goal is to meet consumer needs for affordable, refurbished electronics. We are committed that all of the products that we offer meet or exceed the expectations of our customers.

Customer Guarantee
At Transpere we stand behind all of the products that we sell. You can be assured that if your item for whatever reason does not arrive as described in the listing, we will work diligently to ensure your utmost satisfaction.

Payment Options

Transpere accepts a variety of payment options listed below.


Sales Taxes

Currently, our site includes sales taxes based on your location.  We currently don't have an option to remove taxes from your orders at this time.

Shipping Policies

Transpere orders are typically shipped within 24 hours of payment accept for Saturday's, Sunday's or Holidays.

Please Note: Transpere is obligated to ship to the address that you provide on your order. Before completing your order, please ensure that your correct shipping address is listed. We only ship to the address that is on the order. This also means that any returns must return from the address the item was shipped to.

Shipping Time: Please allow 7 to 10 business days for delivery. Orders are shipped via the best method available depending on weight, value, contents, and delivery location. Transpere Shipping Methods include, USPS First Class Mail, USPS Priority Mail, UPS and FedEx Ground. 

Shipping Rates: Shipping costs are calculated based on items shipping within the continental US. If items are shipping to Alaska or Hawaii they may require additional shipping that is not reflected in the listing. Please email us for a shipping quote to either of these locations.

*Exclusions apply* Shipments in excess of 40 lbs are not eligible for free shipping. 


Pickup Options

Local pickup is free of charge and is by appointment only.

Pickup Hours (Ohio) - 7:00 am - 3:00 pm EST

Pickup Hours (California) - 7:00 am - 3:00 pm PST

Please Note: Currently, we do not offer options to transport material between locations, so you must pickup and reside in the location that the material is located. 

Warranty

We offer a 30-day full money back guarantee this item/listing. We will provide return postage for any items to be returned.  

If you received an item that is not as described, or that has been damaged in shipping please contact us immediately so that we may promptly initiate an RMA (Return Merchandise Authorization)
  • All original packaging, equipment, and accessories must be returned. If anything is missing from the original shipment, Transpere reserves the right to issue a partial refund to offset the cost of the missing items.
  • Transpere will pay for the return shipping for defective items only.
  • Buyer will pay for the return shipping for non-defective items. If a return is made of an item that shipped with free shipping, the normal shipping charges for the shipping method used will be deducted from any refund. Substantiated claims of defect, damaged, or "not as described" are eligible to receive waiver of this original shipping fee.
  • If an item was received as described and is no longer wanted/needed by the buyer a 10% restocking fee will apply.
  • After 30 days from the delivery receipt date, it is at Transpere’s sole discretion whether to accept returns.
  • Currently, we only ship within the United States and provide warranty only to items within the United States. As a buyer if you move items outside the United States borders you wave all warranties on items ordered that might be resulted from damage.

Product FAQ's

What is the difference between “New” and “New Open Box”?

A “New” item is new in its original, sealed packaging, and has never been used in a production environment. When we receive “New” items, we may choose to open a sample to test the items to ensure they are performing to standard. Once the original seal has been compromised, the item is now “New Open Box.”

What is our testing process for "Used" or "New Open Box" items?

Our rigorous testing process ensures you will receive a high quality, Transpere-certified product that meets all manufacturer specifications. During this process we:

  • Perform a physical inspection for any physical defects or damage.
  • Check internal and external serial numbers.
  • Run performance tests based on the type of equipment - For example when testing a laptop Transpere uses software to test all key system functions. Keyboard, track-pad, ram, graphics / video / display, battery levels and the hard drive to ensure all key functions are operating as intended.
  • Units including a battery have been tested and are successfully retaining more than 70% of original intended charge.
  • If a hard drive or solid state drive is included they have been wiped in compliance with NIST 800-88r1 standards, ensuring complete eradication of previous data.

 All items and accessories pictured will be included, or substituted, for a compatible or identical model, in similar condition as shown. Please feel free to contact us with questions or concerns.
 All items and accessories pictured will be included, or substituted, for a compatible or identical model, in similar condition as shown. Please feel free to contact us with questions or concerns.
 All items and accessories pictured will be included, or substituted, for a compatible or identical model, in similar condition as shown. Please feel free to contact us with questions or concerns.
Shipping & Delivery

Standard shipments will be shipped through UPS, FedEx or USPS Ground transport. We usually ship within 1-2 Business Days of payment received. This does not apply to LOT orders. For additional questions regarding your order or timing of order fulfillment contact our customer service department at contact@transpereshop.com or click here.

Tracking Numbers will be emailed shortly after product is scheduled for shipment. Expedited delivery service may be available for an additional cost, and should be coordinated through our customer service department.

Returns & Exchanges

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-5 business days.

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at contact@transpereshop.com.